SERVICE
 Goodremont’s has been selected by Konica Minolta as a Pro-Tech Service Award winner. A rare achievement for most, this designation is our 16th in as many years. By demonstrating an exceptional commitment to customer support and satisfaction, we’ve proven ourselves equal to Minolta’s highest standards. Now we would like the chance to prove ourselves to yours.
What you can expect from a Pro-Tech Award winning dealership:
- Professional, customer oriented service department management and administration.
- Service Response times significantly better than the industry average.
- Preventative maintenance programs that are on time, every time.
- Inventory control systems that ensure immediate access to replacement parts and components.
- Comprehensive training programs and performance reviews to maintain the highest levels of expertise.
- Highly skilled technical specialists and service personnel trained on your products.
Through Goodremont’s Comprehensive Service Program, you’ll enjoy the added benefit of knowing that your office equipment is covered in the event of a breakdown. It’s all part of the plan, here’s an overview:
- Guaranteed cost per copy – covers all parts, labor, supplies, manufacturer updates and all accessories.
- Guaranteed four hour response time.
- Guaranteed loaner – if we are unable to repair your system at your location, we’ll provide you with the solution you need to conduct business until repairs are completed including our in house print shop.
- Guaranteed inspections and preventative maintenance (performed as needed).
- Guaranteed ongoing training – applicable to all of your employees for as long as you own the equipment.
Customer Center
Quality service doesn’t happen without support. That means having the right supplies on hand for repair, scheduled maintenance and more. After all, to keep your business in the black (or in the red, blue and yellow for that matter), you need a reliable source that’s good for everything.
If you’re running low on toner for your copier or fax machine, we’ll get you the supplies delivered to you quickly, whenever you need them. We offer supplies for the following digital copier manufacturers:
 • Lanier
• Konica-Minolta
• Ricoh
• Savin
• Imagistics/Oce
• Pitney Bowes
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